COVID-19 Information Update
Here at Dr Mistry’s rooms we pride ourselves on providing authentic individual care to all of our patients. In this time of uncertainty please be assured that your health and wellbeing is our number one priority and that we have implemented simple measures to ensure your safety when visiting our practice.
Current information through the media regarding COVID-19 can be very confusing and alarming, so here at Dr Mistry we would like to break it down into simple terms for you in the hope that it answers some of your questions.
Will I be able to attend my appointment?
Yes, we are currently open to see all of our patients for consults, surgery and wound care.
However, if –
You have returned from overseas in the past 14 days you must self-isolate, please contact our rooms to reschedule your appointment.
You have been in close contact with a person with COVID-19 you must self-isolate, please contact our rooms to reschedule your appointment.
You are showing any signs or symptoms of a cold or flu, you will be asked to reschedule your appointment.
You arrive at our practice and are displaying any symptoms of a cold or flu, you will be provided with a mask and asked to reschedule your appointment.
Will I be safe to attend my appointment?
Upon your arrival you will be asked to use the hand sanitisers placed at the entrance of our building.
Our rooms are being cleaned down on a daily basis. This means all surfaces (chairs, door handles and the front desk) are being wiped down with antibacterial wipes continuously. Our eftpos machines, phones, clipboards and pens will be continually wiped down.
Our clinical and procedural rooms are being cleaned down after every patient and this is overseen by our reliable nursing staff.
Will my surgery still go ahead?
We are receiving advice daily on COVID-19 and at this stage we are proceeding as normal for all of our elective surgery’s. The hospital will be asking you a few more questions the day prior to your surgery in relation to your health and travel.
Please advise one of our staff if you are not feeling well prior to your surgery. If you are displaying symptoms we can always reschedule your surgery.
What are the symptoms of cold or flu?
If you are experiencing any of the following, please contact our rooms so that we can reschedule your appointment –
cough, fever, chills, shortness of breath or sore throat.
To find out more about COVID-19
The NSW Health Website has information regarding COVID-19. Here is the link:
What do I do if I am displaying symptoms?
- Contact your GP’s rooms
- Visit the fever clinic at the John Hunter Hospital
- Call Healthdirect on 1800 022 222
5 TIPS to get you through:
- Wash your hands regularly with soap and water for a minimum of 20 seconds
- Stay home if you are feeling unwell
- Avoid touching your face with your hands
- Cover coughs with a tissue and dispose of immediately into a rubbish bin or use the inside of your elbow to cover your mouth and nose
- Purchase some hand sanitiser and anti bacterial wipes for your home and car and use regularly
- Maintain perspective. It’s normal to feel worried – but don’t let it consume you
- Stay informed, but don’t get overwhelmed.
- Talk to a trusted friend or family member about how you’re feeling. Our mental health is just as important as our physical health right now.
If you have any further questions or concerns, please do not hesitate to contact our team on 02 4002 4191.
Take care and as a community we will get through these difficult times.